Eye Care – what to do when things go wrong

It was lovey to host Maya and Kieran from Moore Barlow who spent some time with us yesterday. Sometimes when things go wrong our members don’t know where to turn and so it is important that we are able to understand the different processes that can be followed to ensure that we can explain the options that are available for them. Accurate information and advice delivered impartially is core to the service we deliver here at Southampton Sight.